Frequently Asked Questions
1Do you work after hours or weekends?
Yes. Most services are performed after 6 PM or on weekends to minimize disruption for tenants.
2How fast do carpets dry after low-moisture cleaning?
Our low-moisture encapsulation process typically dries within 1–2 hours, making it ideal for occupied office environments.
3Do your services protect flooring warranties?
Yes. We use IICRC-approved methods and chemistry designed to keep manufacturer warranties intact.
4What’s included in a maintenance program?
Maintenance programs typically include scheduled carpet cleaning, floor refinishing (VCT strip & wax), and periodic upholstery cleaning. Each program is tailored to your property’s needs.
5Are your technicians insured and background-checked?
Absolutely. All JPM technicians are background-checked, insured, and trained to follow strict safety and quality standards.
6 Do you serve both small offices and large facilities?
Yes. Our crews scale to handle both single offices and multi-tenant facilities up to hundreds of thousands of square feet.